NEUARX respects your privacy and is committed to protecting your personal data in compliance with the Digital Personal Data Protection Act, 2023 (DPDPA) and other applicable Indian laws.

1. Information We Collect

We may collect:

• Contact information (name, email, phone, GSTIN) when you inquire, sign up, or use our services.
• Usage data (IP address, browser type, pages visited) automatically via cookies and analytics.
• Customer data (e.g., student/faculty records) processed through our services as instructed by you.

2. How We Use Your Information

We use your data to:

• Provide and improve our services.
• Respond to inquiries and support requests.
• Comply with legal obligations.

3. Sharing of Information

We may share data with:

• Trusted service providers (e.g., cloud hosting in India) acting as processors.
• Law enforcement or government authorities as required by law.

We do not sell your personal data.

4. Data Storage & Residency

All personal data is stored and processed in India using India-based cloud regions (Microsoft Azure and Amazon Web Services). See our Data Storage & Residency page for details.

5. Security

We implement appropriate technical and organizational measures to protect your data (DPDPA Section 8(5)), including encryption and access controls.

6. Your Rights

Under DPDPA, you have the right to access, correct, erase, or restrict your personal data. To exercise these rights, contact us at support@neuarx.com.

7. Cookies

We use cookies for functionality and analytics. You can manage cookies via your browser settings.

8. Changes to this Policy

We may update this Privacy Policy. Changes will be posted here with an updated "Last Updated" date. Your continued use constitutes acceptance.

Contact for Privacy Questions: support@neuarx.com